Sensory Room
Dublin Airport has a purpose-built sensory room, aimed at helping to calm passengers who might feel overwhelmed in busy and unfamiliar airport surroundings, located in both Terminal 1 and Terminal 2.
The new space is located after security screening in Terminal 1 beside 200 gates and Terminal 2 beside the 400 gates, and is designed specifically for people with autism, dementia, cognitive impairment, or other special needs.
The room is free to passengers departing from the airport, with 60-minute sessions available through a booking system.
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Procedure upon arrival at Dublin Airport
- Following check-in, go through security screening and make your way to your chosen Sensory Room at your reserved time. The door will be labelled Sensory Room. You will need the unique pin to enter the room which you will receive in your email confirmation. You can also view it on our interactive map here.
- If you have booked assistance, an OCS Agent will assist you through security and to the Sensory. An OCS Agent will then return at the end of your reserved session to assist you to your departure gate.
What is the Sensory Room?
Depending on the passenger’s requirements, users will have the option to transform the room from a calming and relaxing environment to a stimulating interactive space full of light, colour and sound.
The Sensory Room includes a relaxing bubble wall area, Infinity lights, tactile panels, bean bags, comfortable seating, interactive educational boards to promote dexterity and motor skills, a calming corner and much more.
Communication boards unique to the Airport Journey are available in both rooms.
Frequently Asked Questions
The Sensory Rooms are located in both Terminal 1 and Terminal 2.
You can locate them on our interactive map here.
Information about help and assistance available for those travelling with Autism at Dublin Airport.
All you need to know about travelling with children at Dublin Airport.
