A total of 2.9 million passengers passed through the doors of Dublin Airport's two terminals in September, 11% higher than in the same month in 2022, according to airport operator daa.
A busy September took the total number of passengers starting or finishing their journey at Dublin Airport in the four peak months of the summer season - June to September - to just over 12 million. Around 800,000 passengers transferred or transited through Dublin Airport during the four summer months, including 200,000 in September.
Once again in September, passengers enjoyed speedy processing at security screening with 97% of passengers through security in less than 20 minutes. daa’s focus on improvements in customer service and improving standards has seen it jump 20 places in the latest CXi Customer Experience rankings, which were published earlier this week.
The busiest day of travel at Dublin Airport in September was Sunday, September 24 as thousands of happy Irish rugby fans made their way back from France. The most popular destination in the month was London Heathrow - not surprising as Dublin-London Heathrow is one of the busiest routes in Europe.
In September, carbon per passenger at Dublin Airport was 0.49kg, a reduction of -12% on 2022. This data relates to Dublin Airport’s scope 1 and 2 emissions and a rolling annual average carbon figure.
According to daa CEO Kenny Jacobs: "Our target at the start of the summer was to get 90% of departing passengers at Dublin Airport safely through security in less than 20 minutes. The phenomenal security team blew that goal out of the water by getting an impressive 98% of the 12 million passengers who travelled through Dublin Airport between the start of June and the end of September through in 20 minutes or less. Aside from security, we gave our passengers an improved experience in the terminals and I wish to thank the excellent team at Dublin airport. "
"We want to build on this very good progress and have plans already underway to improve standards even more for passengers in the months and years ahead. Central to Dublin Airport's ability to meet the demands of passengers and our airline partners in the years ahead will be permission to grow Dublin Airport further to meet Ireland’s demand for international travel. daa will submit an application to Fingal County Council shortly to grow beyond the current 32 million cap in order to support the population increase and continue to support new jobs growth and connectivity for Ireland.
"Until planning permission to grow beyond 32 million is granted, daa will continue to manage the passenger capacity through the terminals at Dublin Airport to ensure that current planning restrictions are not breached. daa continues to see good growth opportunities for Cork Airport, which has no restrictions, with scope for Ireland’s second most popular airport to grow to 5 million passengers per annum in the coming years and in ARI our duty-free retail business and daai our international airport operations business.”
| September 2023 In Numbers @ Dublin Airport | |
|---|---|
| Number of Passengers | 2.9 million* |
| Transfer Passengers | 172,000 |
| Transit Passengers | 25,000 |
| Number of Flights | 22,500 |
| Through Security in <20 minutes | 97% |
| Busiest Day of Travel | Sunday, September 24 |
| Busiest Destination | London Heathrow |
| Flights Departing On-Time | 53% |
| Flights Departing On-Time (First Wave) | 74% |
| Load Factor | 82% |
| Baggage Return (average time, first bag) | 18 minutes |
* (net of transfer, transit passengers and other adjustments).
