Frequently Asked Questions

People with reduced mobility should contact and notify their airline, travel agent or tour operator with details of their assistance requirements at least 48 hours in advance of the departure of their flight. For further information please  click here. 

• Yes, baby food or food for people on special diets is allowed, as are medicines.
• Passengers are allowed to bring these items through the screening points in the quantities needed during their trip and should ask for the red tray where these items can be placed separately from hand baggage and other liquids, gels or pastes at Security screening.
• Passengers may be required to demonstrate that what they are carrying is for genuine purposes, such as a medical/doctor/physician’s note. 

The EU aviation security regulations allow some exemptions to the restrictions. These include essential medicines and dietary requirements in liquid form, for example baby-food or food for people on special diets. Passengers are allowed to bring these items to the screening points in the quantities that they need during their trip. However, as a safeguard, additional screening may be required.

The Terminal 1 Lounge is located after security on ‘The Street’ between the Security check areas. The lounge is situated on the 2nd level and access is via the stairs or lifts which are positioned directly opposite the shops.

Yes, there are courtesy telephones located throughout the terminal building which go directly to the Information Centre. 

Trolleys can be found at the departures level and in the arrival’s baggage hall in both Terminal 1 and Terminal 2 and can also be found in the short-term car parks.

• In Terminal 1, the children’s area is located across from Starbucks, on the way to departure gates 101-121.
• In Terminal 2, the children’s area is located up in the Mezzanine area, beside Burger King.